Service and support

Keep your production running

FREEDA® Service and Support information

Telephone Number:

+45 7022 0711 

Monday - Thursday 08:00 - 16:00  GMT+1
Friday 08:00 - 14:00  GMT+1

 

 

Be aware of opening hours

Emergency support (outside opening hours)

+45 7022 0721 

Monday -Thursday 16:00 - 17:30  GMT+1

Friday 14:00 - 17:30  GMT+1

Weekends, public holidays and Christmas holiday :
09:00 - 13:00  GMT+1

See special opening hours for Christmas under Special opening hours.

Please note!
Calls to the emergency telephone number may incur a service charge. 

Be aware of opening hours

Technical Support Mail

 

Emails are handled during our regular business hours.

Be aware of opening hours

Special opening hours

Our offices are closed on public holidays.

On these days, our emergency support remains open from 09:00 - 13:00 (GMT+1) for urgent technical assistance.

Please note:
This service is intended for emergencies only, and additional charges may apply when using the emergency support line.

Upcoming closing days on the next page

Public holidays

CHRISTMAS 2026:
24th December 2026 - 3rd January 2027 - CLOSED

...

All dates are Central European Time / GMT+1

See previous page for opening hours

Christmas Holiday 2026

Thursday December 24th - Sunday January 3rd 

Both days are included.

Please note that during the Christmas holiday period, we have limited manpower.
We are still available for support, but response times may be slightly longer.

Be aware of opening hours

News from FREEDA®

Check out the latest news from the world of FREEDA

FREEDA website is live

FREEDA website is live

Apr 5, 2024, 11:24:21 AM 1 min read

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