Emergency support (outside opening hours)

+45 7022 0721 

Monday - Thursday 07:00 - 08:00  GMT+1
Monday -Thursday 16:00 - 21:00  GMT+1

Friday 07:00 - 08:00  GMT+1
Friday 15:00 - 21:00  GMT+1

Weekends, public holidays and summer holiday :
07:00 - 17:00  GMT+1

See special opening hours for the Spring under Special opening hours.

Please note!
Calls to the emergency telephone number may incur a service charge. 

Technical Support Mail

Emails are handled during our regular business hours.

Special opening hours

Our offices are closed on public holidays.

On these days, our emergency support remains open from 07:00 - 17:00 (GMT+1) for urgent technical assistance.

During the Easter, Ascension Day and Pentecost holidays , the emergency support is open from 8:00 - 12:00. (GMT+1). 

Please note:
This service is intended for emergencies only, and additional charges may apply when using the emergency support line.

Public holidays

EASTER 2026:
Sunday 29/3 - Palm Sunday Closed
Thursday 2/4 - Maundy Thursday Closed
Friday 3/4 - Good Friday Closed
Sunday 5/4 - Easter Sunday Closed
Monday 6/4 - Easter Monday Closed

MAY 2026:
Thursday 14/5 - Ascension Day Closed
Friday 15/5 - Closed
Sunday 24/5 - Pentecost Closed
Monday 25/5 - Whit Monday Closed

JULY 2026:
13/7 - 26/7 Summer holiday Closed

...

All dates are Central European Time / GMT+1

Summer Holiday 2026

Monday 13/7 - Sunday 26/7 

Both days are included.

Please note that during the summer holiday period, we have limited manpower.
We are still available for support, but response times may be slightly longer.