Service and support
Keep your production running
FREEDA® Service and Support information
Telephone Number:
+45 7022 0711
Monday - Thursday 08:00 - 16:00 GMT+1
Friday 08:00 - 14:00 GMT+1
Emergency support (outside opening hours)
+45 7022 0721
Monday -Thursday 16:00 - 17:30 GMT+1
Friday 14:00 - 17:30 GMT+1
Weekends, public holidays and Christmas holiday :
09:00 - 13:00 GMT+1
See special opening hours for Christmas under Special opening hours.
Please note!
Calls to the emergency telephone number may incur a service charge.
Technical Support Mail
Emails are handled during our regular business hours.
Special opening hours
Our offices are closed on public holidays.
On these days, our emergency support remains open from 09:00 - 13:00 (GMT+1) for urgent technical assistance.
Please note:
This service is intended for emergencies only, and additional charges may apply when using the emergency support line.
Public holidays
CHRISTMAS 2026:
24th December 2026 - 3rd January 2027 - CLOSED
...
All dates are Central European Time / GMT+1
Christmas Holiday 2026
Thursday December 24th - Sunday January 3rd
Both days are included.
Please note that during the Christmas holiday period, we have limited manpower.
We are still available for support, but response times may be slightly longer.
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