Emergency support (outside opening hours)

+45 7022 0721 

Monday - Thursday 07:00 - 08:00  GMT+1
Monday -Thursday 16:00 - 21:00  GMT+1

Friday 07:00 - 08:00  GMT+1
Friday 15:00 - 21:00  GMT+1

Weekends, public holidays and summer holiday :
07:00 - 17:00  GMT+1

See special opening hours for Christmas and New Year under Special opening hours.

Please note!
Calls to the emergency telephone number may incur a service charge. 

Technical Support Mail

Emails are handled during our regular business hours.

Special opening hours

Our offices are closed on public holidays.

On these days, our emergency support remains open from 07:00 - 17:00 (GMT+1) for urgent technical assistance.

On Christmas Eve (24/12), New Year's Eve (31/12) and New Year's Day (1/1), the emergency support is open from 8:00 - 12:00. (GMT+1).

Please note:
This service is intended for emergencies only, and additional charges may apply when using the emergency support line.

Public holidays

DECEMBER 2025:
Monday 22/12 - Closed
Tuesday 23/12 - Closed
Wednesday 24/12 - Christmas Eve
Thursday 25/12 - Christmas Day
Friday 26/12 - Boxing Day
Monday 29/12 - Closed
Tuesday 30/12 - Closed
Wednesday 31/12 - New Years Eve

JANUARY 2026:
Thursday 1/1 - New Year's Day
Friday 2/1 - Closed

...

All dates are Central European Time / GMT+1

Summer Holiday 2026

Monday 13/7 - Friday 31/7 

Both days are included.

Please note that during the summer holiday period, we have limited manpower.
We are still available for support, but response times may be slightly longer.