Emergency Support Line:

+45 7022 0721 

Monday - Thursday 07:00 - 08:00  GMT+1
Monday-Thursday 16:00 - 21:00  GMT+1

Friday 07:00 - 08:00  GMT+1
Friday 15:00 - 21:00  GMT+1

Weekends, public holidays and holiday periods:
07:00 - 17:00  GMT+1

Please note
Calls to the emergency support line may incur a service fee. 

Technical Support Mail

Emergency Support availability

Our offices are closed on official public holidays.

On these days, our Emergency Support Line remains available from 07:00 – 17:00 (GMT+1) for urgent technical issues.

Please note:
This service is intended for emergencies only and may be subject to additional fees. 

Public holidays

DECEMBER:
Wednesday 24^th - Christmas Eve
Thursday 25^th - Christmas Day
Friday 26^th - Boxing Day
Wednesday 31^st - New Years Eve

JANUARY:
Thursday 1^st - New Years Day

...

All dates follow Central European Time / GMT+1

Summer holiday period 

Monday, July 14^th - Friday, July 25^th

Both days included.

Please note that during the summer holiday period, our team is operating at limited capacity.
We remain available for support, but response times may be delayed.